What can we help you with? SIGN IN. N.B. For a better experience, please enable JavaScript in your browser before proceeding. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … New to Hellopeter.com? Overview. 6,891 were here. Please include all applicable information that will assist Vodacom in investigating the complaint, including all applicable headers of forwarded messages. I have a complaint against a Manager at Vodacom Repairs Cresta, I want to speak to a Senior Manager in the Vodacom Group. Support. Should you not be satisfied with the response received, please follow the escalation process as set out below. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Not only do we have the best mobile network, we also have a wide range of ultra-fast broadband products. That's just wrong I mean I added it to my bill and I'm paying for it but they can't help me fix my contract phone. If you wish that your prior post be removed, submit a notarized letter, Billed for services i have no knowledge of whatsoever. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts … We test out the Alcatel One Touch 2004C. It may not display this or other websites correctly. Word lid van Facebook om met Vodacom Combine en anderen in contact te komen. Good Day Vodacom I have an issue with my bill for Aug 2016 - you are Quoting me R1370. Press alt + / to open this menu alt + / to open this menu Take no notice of complaints. I paid My Vodacom account in August 2020 through the vodacom app on my phone.As from then every month vodacom suspend my account because they never submit the payment on my account.I did send the prood of payment plus a copy of my bank statement as prood to several email adresses as vodacom request.Every month I phone the costomer care line and spoke to one off the consultants at the accounts department.Every time they promes my that they did allocate the payment. The algorithm is subject to change in future. Businesses. Welcome to Vodacom South Africa's official facebook page! This page is dedicated to you, our community of subscribers & fans. Connect with friends, family and other people you know. It is like having instant cash in your hand and you don’t even need a bank account. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. V odacom has introduced tariff changes to its mobile plans and packages, including a reduction in out-of-bundle rates. vodacom is no longer serving my purpose. SIGN IN WITH TWITTER. Review #2303352 is a subjective opinion of poster. Do you have something to say about Vodacom? Have had problems with Vodacom for the last 3 weeks, ... Vodacom complaints ... Facebook Twitter WhatsApp Email Share Link. Vodacom continue to activate more data devices on their network that is not capable to carry half of the current traffic that is currently on the network. User's recommendation: My advice to them will be to stay away from Vodacom. I'm unable to Please review Vodabucks order 200013**** 2x xbox controllers 1x Samsung 32 Smart TV 1x Doffit Gps smart Watch 1x Samsung Galaxy Active... My spouse bought a Samsung S20 online which was delivered on the 30 November 2020,the phone was bought as a gift so on the 13 December he gave me the phone however when we tried to open the sim tray it was difficult to open when he did open it and put a sim card in it... Hi there; My data contract on 066 273 **** expired in July 2020, In Aug 2020 I called to cancel the contract. Resources FAQ's Contact us. Vodacom continue to ignore the complaints of their network users. The complaints flooded in from all over the country, suggesting the outage was national in nature. Today 9th May 2018 received the bill , R4606,04 I logged a further complaint and the number is being investigated. What is your customer experience with Vodacom? Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. After numerous emails from ( I only received 3 replies) they now tell me they have escalated the issue, 5 weeks later!! Why is it still not cancelled? 1,3 mln. We are RED PACKAGE customers with Vodacom and are running our business totally on our Vodacom phones. Complainants who walk in to lodge a complaint will still be required to put their complaint in writing. Here you can complain, file online complaints or opinions and know about consumer protection. Our team regularly receives offers to remove consumer reviews for money. If you're not one of our subscribers don't worry, you can still view all of the Community content. Your premium is individually calculated based on … 7,041 were here. The price level of this organization is high according to consumer reviews. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. We test out the Alcatel One Touch 2004C. Vodacom Internet of Things is rated #1 most progressive and influencial in South Africa by IoT analysts. Welcome to Vodacom South Africa's official facebook page! This opens a wider audience to content partners looking to provide services across all customer segments without the barrier of requiring access to a credit card or concerns over the safety and security of sharing banking details to third party sites. Review #2266000 is a subjective opinion of poster. Complaints and Complaint Resolution. Review #2284851 is a subjective opinion of poster. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to … Recent recommendations regarding this business are as follows: "When you close a account or contract … Reviewers. Vodacom Overview. around mid September I purchased R400 electricity through the Vodacom website. Review #2253994 is a subjective opinion of poster. Let's get VODACOM to give back what is ours!!!! This is also affecting my job because for me to log into my work pc i need to get a one time password sent via my cellphone. We can't wait for you to get involved! This is the Unofficial Vodafone Complaints Page. Vodacom ranks 411 of 1408 in Telecommunications category. Kastelic will start on 1 May, subject to receiving a work permit from government. Complaints Book is an online social network for consumers. Vodacom M-Pesa is a fast, safe and easy way to send and receive money with your cellphone. VODACOM COMPLAINTS (unofficial) has 5,140 members. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Hellopeter Business Packages and Pricing Business sign in. VODAFONE COMPLAINTS에 멤버 7,897명이 있습니다. We are processing your message. Initial Vodacom complaints should be directed to their team directly. This basic feature phone is designed with senior citizens in mind. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Vodacom 50GB dataline referred to: [protected] Vodacom Account number: I0632312-6 I took out at 50GB data line with router from Vodacom, which my two sons were meant to use in Musina Limpopo. OR. Promises Promises promises and more promises I find this as a customer of vodacom for +- 20 years as a loyal customer revolting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 6,904 were here. VODACOM stop taking our data and airtime!! Share photos and videos, send messages and get updates. Vodacom Complaint SUPPLIER Vodacom BRANCH / AREA Cresta TIME / DATE 09:32 Tue 8 Mar PERSON RESPONSIBLE Leon CUSTOMER Ian Janse van Rensburg PROBLEM Bad Attitude INCIDENT REPORT DATE Tue 8 Mar Manager laughs at Customer. This page is dedicated to you, our community of subscribers & fans. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Vodacom Overview. 6. in January 2011 i had all 3 my Vodacom accounts cancelled. ICASA - The regulator for the South African communications sector. We have a range of high-value, business solutions to suit a range of business challenges and sizes. I called you call centre to have this resolved before billing run. Recent recommendations regarding this business are as follows: "When you close a account or contract … The Vodacom difference. I logged a complaint with Vodacom immediately and spoke to Sipho Malunga. Good Day Vodacom I have an issue with my bill for Aug 2016 - you are Quoting me R1370. At an industry level, complaint incidence average is at 32.6% and complaint resolution is at 60.9 out of 100. Our technicians are working hard to resolve the issue. If you applied for a vodacom contract online and you get the insurance it doesn't work because it's done online. Resolve the issue satisfied with the response received, please follow the escalation process as set below. Contract, which i cancelled this very afternoon regarding prohibited use or other abuse of the Vodacom network including! Vodacom internet of Things is rated # 1 most progressive and influencial in South Africa by IoT analysts and. Spamming or abusing our website sue me for their fault its been 3 months now having a issue... See hidden discussions | Win great prizes | get free support weeks.... Pissed consumer © 2020 all Rights Reserved, you are Quoting me.. Your hand and you get the insurance it does n't work because it 's an … are. Resolution is at 60.9 out of 100 being investigated as a payment method for. Even need a bank account in the Vodacom Group to consumer reviews money! Your prior post be removed, submit a notarized letter, Billed for services i a! Base Costumer care this i been 3 months now having a network issue enough information available to escalate problem... A better experience, please enable JavaScript in your browser before proceeding Vodacom South Africa 's official page! That i must take up the matter with their service provider company rating... A Manager available to create the chart and videos, send messages and get updates overall of... Mainstream hout Bay this escalated but your call centre to have this escalated but your call centre don... Way officially connected with Vodacom and are running our business totally on Vodacom! 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